At DS Gupta Company, we ensure safe and timely delivery of all orders through trusted logistics partners. Please read the shipping information below for details on order processing and delivery.
📦 Order Processing
- Orders are processed within 24–48 business hours after confirmation
- Orders placed on Sundays or public holidays are processed on the next working day
- You will receive an order confirmation once your order is placed successfully
🚚 Shipping & Delivery
- We deliver across India
- Estimated delivery time: 3–7 business days, depending on location
- Delivery timelines may vary due to courier partner operations, weather conditions, or remote location
💰 Shipping Charges
- Free Shipping on orders above ₹999
- Orders below ₹999 may include a flat shipping charge, calculated at checkout
- Shipping charges (if applicable) will be clearly displayed before payment
📍 Delivery Address
- Please ensure your shipping address and contact details are accurate
- DS Gupta Company is not responsible for delays or non-delivery caused by incorrect or incomplete address details
📦 Packaging
- All products are packed under hygienic conditions
- Secure packaging is used to prevent damage or leakage during transit
🔄 Delivery Issues
If you receive:
- A damaged or leaked package
- An incorrect product
Please contact us within 48 hours of delivery with clear images or video proof.
Such cases are handled as per our Return & Refund Policy.
🚫 Undelivered / Returned Orders
- If an order is returned due to incorrect address, failed delivery attempts, or refusal at delivery, re-shipping charges may apply
- Refunds (if applicable) will be processed after deducting shipping and handling costs
📞 Contact Us
For any shipping-related queries, contact us at:
Email: dsgupta9691@gmail.com
Phone: +91-XXXXXXXXXX
By placing an order, you agree to our Shipping Information and related policies.